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iDeal Solar Lifetime Technical Support

Save What We Promise, Or We Pay the Difference

Awesome experience from start to finish. Fantastic solar information presented in a way for all to understand the great benefits available.Installation and follow up after service has been impeccable.
Thank you iDeal Solar

– Mike Hardy, iDeal Solar customer

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Lifetime Technical
Support

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25 Year Workmanship
Warranty

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Real-Time System
Tracking

At iDeal Solar, your solar installation is just the beginning of our relationship.

We offer lifetime technical support. That means we’re always on hand to help you. Whether your panels need a quick adjustment or your inverter needs a tweak. We’re just a phone call or email away.

24 Hour Technical
Support

In the highly unlikely event that you experience a technical problem we offer round-the-clock technical support. Our Engineers have the expertise and know-how to get you back up and running in no time.

Expert
Assistance

Do you need more information? Or maybe you have a question? Your very own iDeal expert is on-hand to assist you in the lead-up to your install and long into the future, so you can rest assured that you’re in safe hands.

Best Tariff
Deals

It takes industry knowledge to find the best solar tariff plan. iDeal wants you to get the best deal for the electricity you sell back to the grid. Our professional team will advise the market rates for the best retail plan to suit your system and your energy usage. iDeal Solar will do this for the life of your system.

Industry-Leading
Warranties

We use only the highest quality products and work with vetted CEC accredited installers. Our panels and installation are backed by 25 year warranties and the inverters we use include a 10 year manufacturer warranty. You can relax knowing your iDeal Solar system will continue to perform at an optimum level for years to come.

Very happy with Ideal solar! Outstanding customer service. Warren was fantastic and explained everything so that it was easy for us to understand. His customer service has been amazing before, during and after getting our solar. Highly recommended

Brydie Perren, iDeal Solar customer

Track The Performance Of
Your Solar System In Real-Time

Using state-of-the-art, remote monitoring technology from Solar Analytics, you can track the performance of your system every minute of the day, in real-time on any device – and so can iDeal Solar HQ.

WIth Solar Analytics monitoring system you can track…

  • Your solar energy system’s performance
  • Your energy usage and costs
  • Net electricity bought and sold
  • Your solar savings
  • How much energy your system should be producing vs actual energy produced on any given day
  • Alerts and faults diagnostics

With Solar Analytics remote monitoring we can maximise the performance of your system and pick up on any potential issues before you do. We’ll always reach out to get your system running perfectly again if required.

Your New Solar System Is Backed
By Our Industry-Leading Warranties

At iDeal Solar we provide you with industry-leading warranties that fully comply with Australian Consumer Law and Clean Energy Council guidelines.
Don’t settle for inferior warranties that aren’t worth the paper they’re written on.

25 Year Workmanship
Warranty

We pride ourselves on the quality workmanship we provide. That’s why we offer a 25-year workmanship guarantee that covers anything to do with the solar installation.

10 Year Inverter
Warranty

Your inverter is covered by our 10 year premium inverter warranty. You’ve got peace of mind that your inverter will continue to run at an optimum level for years to come.

25 Year Linear Performance Warranty

It’s important to us that you’re getting the best performance from your system now and long into the future. That’s why every solar system we professionally install is covered by our 25 year performance warranty. This warranty guarantees optimal performance of your panels long into the future.

10 Year Rail/Racking
Warranty

Rail/racking is the aluminium framework we use to attach solar panels to your roof. Due to varied roof types: tile, steel, colorbond, tin & klip-lok, we use many assorted rail & racking brands. However, all the brands we stock are covered by a minimum 10-year warranty.

Phone 1300 038 705

Talk with our solar specialists 

Contact us today to discuss your needs, designs and realistic savings to be achieved. Call our team or write at [email protected]

Contact Today