FAQs

frequently asked questions

What is a good panel vs a bad panel?

There are lots of factors, including research and development into the latest technology (no one wants a panel that was designed 5 years ago) and quality of products and quality assurance. That’s why we only recommend manufactures that invest BIG on their R&D and use products we trust and have a proven long history of quality panels (e.g. Q Cell and Canadian Solar). This is critical, considering we provide a definitive Power Saving Guarantee.

What amount is paid as a government incentive?

The Federal Government created an incentive in the year 2000 under The Renewables Energy Act, Called STCs to assist in making solar affordable. This also fluctuates on the Retail Price of STCs. The incentive this year is approximately $550 per KW if STCs are $38 per unit.

What are POLY and MONO panels?

A Mono (or singular) is made from a single silicon bar and cut into wafers, a Poly (or numerous) is made from fragments of silicon melted together. Put simply, a Mono Cell is more expensive to make. The misconception that this is better quality depends highly on the manufacturer’s quality processes. We focus more on a quality manufacturer, if you have ample roof space a Top quality Poly panel system will just take up more roof space.

What are Split Panels and Perc Panels?

A Split panel, is like 2 small panels joined together and then paralleled together. This way half the current flows through each 1/2 panel. Less current is less heat, and more efficiency. Also less susceptible to shade power loss.

A Perc Panel (Passivated Emitter and Rear Cell.) is the latest advance in technology (invented in Australia) and is basically a more efficient panel. The key is the “Rear Cell” it slows for light to hit the silicon on the way in and on the way out of the panel.

Who is paid the incentive and how does this effect the buyer?

The home owner is the one who gets to sell the STCs. The home owner can apply to be an STC broker and sell them themselves. But an easier way is that we sell on your behalf and take this off the cost of your system.

What is an Inverter?

An inverter converters Solar DC into usable AC power.

Should I have a battery?

Mostly… No at this time as the approximate pay back can be 15 years.

Why do solar system prices vary so much?

Company is the no. 1 factor, Panels no. 2, Inverter no. 3, and 4th is the installer cutting corners and using inferior installation practices.

Should I finance solar or pay upfront?

This depends on your current and future usage, financing if it stacks up can often be better than no solar. However, not all finance is equal and selecting the most suitable option requires thought.

What system size should I buy?

This depends on your current and future usage. As a rough guide multiply your current Daily usage x 0.4. But a good solar expert can be much more accurate taking into consideration your energy requirements now, and into the future.

What is the largest system allowable on my home assuming I have the space?

This is where a well-trained consultant and a proper site review will be required as there remains no hard and fast rule.

What is a Feed in Tariff and how is it paid

Cash paid to you by your energy provider for the excess energy you generate and sell to the grid.

Is the solar industry regulated?

Yes, by State government, Federal government, The Australian Energy Regulator, local wholesale energy provider, your chosen energy retailer, The Renewable Energy Act 2000, REC Registry, The Clean Energy Council, The Renewable Energy Regulator, Smart Energy Council, The Electrical Safety Office, Australian Wiring Rules Standards, Work Safe Australia, The Building Code, Work cover, Master Electricians amongst others.

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