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DENNIS ZHANG ★★★★★ Good system, friendly staff, and continuous support.Very satisfied.Doug Sanderson ★★★★★ Our experience with Andrew and iDeal Solar has been excellent. Direct and professional, Andrew provided us with factual and informative data to help us understand our system and ultimately make a decision to upgrade.Installation was a little delayed due weather, but the quality of the install in excellent.Overall a great experience and excellent system. We can see the difference in the first few weeks and are looking forward to the systems performance and savings in the years ahead.Debbie McLady ★★★★★ Great Company to deal with. I had a slight problem on Friday, Josh was here Monday morning getting me back up and running. Excellent service. Thank you.Response from the ownerThanks Debbie,Like any tech, sometimes solar has its quirky glitches, thankfully Josh seems to speak inverter language to keep the iDeal Solar Family soaking up those solar savings! Sean Kenny ★★★★★ Great service, installation and post installation follow up.Response from the ownerCheers Sean,The team does their best to keep solar simple and seamless - look forward to supporting your system for the next 25 years. Leah Allen (Dinister City) ★★★★★ Amazing customer service. Very happy with the initial consultation, the install, and the follow ups. 1,000,000 stars! I’m a sparkie and I’ll be recommending them to my clients.Response from the ownerGlad to hear it was amazing Leah! there's no hiding when we install for sparkies either 🙂 Maria Rimaati ★★★★★ Andrew and the team have been wonderful. We are very happy with the quality installation, solar system, follow up and ongoing service we received. It couldn't have been a more easier and smoother process. Thank you Andrew⭐️⭐️⭐️⭐️⭐️Simon Pendlebury ★★★★★ Colleen Walker ★★★★★ It was easy experience and nothing to much trouble and would recommend ideal solar to anyone wanting quality and the installation was second to noneDavid Petrovic ★★★★★ Andrew and the team did an excellent job. Would definitely recommend!Marques Mata ★★★★★ We recently had the pleasure of engaging with iDeal Solar for the installation of solar system at our residence, and we couldn't be more pleased with the entire experience. From the initial consultation to the post-installation support, iDeal Solar has consistently exceeded my expectations. Below I'm breaking down the end-to-end steps we were presented with.Pre-Installation Service:Andrew was nothing short of exceptional. He was knowledgeable, attentive, and genuinely interested in finding the best solution for our specific needs. He patiently walked me through the various options available, explaining the benefits of each technology and helping us make an informed decision.Andrew's professionalism and dedication made the entire pre-installation process smooth and hassle-free. He was always available to answer any questions or concerns I had, providing timely updates and ensuring that we felt confident every step of the way.Installation Process:Josh and his installation team are 5 stars! They were efficient and skilled, completing the installation in a timely manner without sacrificing quality. They handled every aspect of the installation with precision and care, ensuring that the panels were positioned optimally for maximum efficiency, which we confirmed at first day of full sun (60kwh generated 🤩)Post-Installation Support:Even after the installation was complete, Andrew followed up with me to ensure that everything was working as expected and booked a post installation meeting to walk us through the app analytics.Cutting-Edge Technology:iDeal Solar utilises cutting-edge technology to make sure their customers are running the system at optimum levels. The panels installed at our residence are of the highest quality, and the inverters (2 inverters, 1 is hybrid) are prime 👌.I cannot recommend iDeal Solar highly enough. From their exceptional service to their state-of-the-art technology, they have exceeded my expectations in every way. Andrew, in particular, deserves special recognition for his outstanding professionalism and dedication to ensuring customer satisfaction. If you're considering solar installation, look no further than Ideal Solar – you won't be disappointed.Trysta Carroll ★★★★★ The team at Ideal Solar make the process so easy. Dealing with the team was an absolute pleasure. You feel valued and appreciated.The install was quick and professional, and I absolutely love the lay out as it’s neat.💯 would recommend.Thanks for making Solar easy!Elodie Richert ★★★★★ Dan Hill ★★★★★ Response from the ownerThanks for the five stars Dan! To quote Ronan Keating (yes, we're going there...) "You say it best, when you say nothing at all" will mcadam ★★★★★ Andrew and the team provided clear and concise details around the optimised system for our townhouse. The installation process was quick and tidy by the installer and our system has been up and running and performing well so far. Would recommend Ideal Solar to anyone needing a system.Diane Heinze ★★★★★ Valuable lesson in Solar savings, follow up, and you even get incentives and will highly recommend to family and friends. Just wish I knew these guys years ago. 5 stars +Response from the ownerThanks for your kind review Diane, it's the result of a team passionate about people and the planet, not just profits :)We can always make up for lost time over the next 25 years of full backup and support at least! Nicole Luxton ★★★★★ Had a great experience with Andrew and the ideal team. Thank you.Mitchell Singleton ★★★★★ Super easy process with Andrew at ideal solar. With his Honest and informative consultations to his team of installers that are flexible and cooperative to our needs made our experience with ideal solar stress free and positive.Jennifer Leis ★★★★★ John Josey ★★★★★ Very professional, easy , informative and great value. Very impressed with the whole experience.Dogapcrusty - ★★★★★ Sebastien Clerc ★★★★★ Great service and responding time. Great ongoing support and professionaly installed .Aerlyn O'Brien ★★★★★ If you want solar, Ideal Solar is the place to go. Rob the sales guy was great and so helpful and still involved even after his part was finished. He was also the only person to actually come to our house and have a good look around rather than doing it online. The install team did a great efficient job. When it triggered some power outages in our house they sent several guys back straight away to fix it. And even when the issue wasn't due to the solar they still fixed it. The app to track your energy usage is wonderful and I'm always checking it. I highly recommend them for your solar needs.I'd just like to add that it was almost 2 years from when I first contacted them and got a quote to when I actually decided to to get solar. It was the interaction I had with Rob originally that prompted me to contact him when I finally got around to it. And he remembered me and details about my life when he came out to give me the updated quote. I'm a very happy customer!John Faragher ★★★★★ Great support and service. Made the transition to solar power both understandable and reassuring.Isaac Pratt ★★★★★ The process from start (seeking a quote) to finish (solar on the roof up and running) was fast and smooth. Ideal solar handled everything and provided a lot of information throughout the process. Andrew was very friendly and extremely helpful.Response from the ownerThanks Isaac, we strive for stress free solar and our Solar Stars like Andrew are key to making it happen. We're glad you've had a great experience so far but don't stop once systems are up and running! your system is fully backed by a 25 year production guarantee and leading manufacturer warranties. Welcome to the iDeal Solar Family and enjoy clean energy. Mirna Trendle ★★★★★ ideal Solar provided us with a great service, throughout the process there was great communication. Andrew came to our home and helped us to decide where would it best work and on the best product that would suit our needs and would produce enough even to sell to the grid. I was happy that he let us make the choice ourselves, answer all our questions clearly and patiently. The crew that did the installation were efficient and professional. They came early and on the date, with no delays, and at No Extra Cost they moved our antenna to a different spot and out of the way. We are very happy to recommend ideal Solar to anyone. Thank you.Response from the ownerThank you so much for your kind review Mirna! We may not be Australia's biggest solar company and we're Ok with that because it allows us to give people the personal service they deserve. Looking forward to enjoying the solar journey with you and welcome to the iDeal Solar Family! Maria Beck ★★★★★ iDeal Solar provided us with honest and genuine service, throughout the process of replacing our old broken system with a new one. Rob also connected us with a provider for a ducted A/C system and helped compare quotes for us to get best value for our money. He will analyse and explain your power usage, and provide advice and help to keep cost down. We are very happy to recommend iDeal Solar.Craig ★★★★★ If you are looking at solar please consider Ideal solar for the following reasons. The moment I contacted Ideal solar I found them to be very professional and knowledgeable about their products / brands they sell and endorse. This is a company you can trust who stand behind what they promise in particular their Power bill guarantee.Our system was installed in November 2022 they were prompt and the install was completed in a very professional manner. Unfortunately when our bill arrived months later is was disappointing to see what was promised the system didn’t deliver. After expressing my frustration and dissatisfaction to Ideal solar to have this rectified, I was told you have the Power bill guarantee in place so you have nothing to worry about. Andrew the owner personally called and set up an on-site appointment with us to discuss where things went wrong and honour what they promised moving forward. I can honestly say our system has been altered to achieve what was promised at NO EXTRA COST. Please don’t look at this as a negative, I am simply saying there is companies like Ideal solar who stand behind what they say they do, so as a consumer or potential consumer forget all the confusion with cheaper alternatives advertising on tv deal with a company you can trust and who value their customers. And no I don’t work for or have any interest in Ideal solar.One truly happy customer whom I will happily recommend to others.ThanksCraig JResponse from the ownerHi Craig, thanks for your great honest review. Great to help out another family and deliver on what we promise. If it costs us a few $$ to ensure you are happy, that's a great result. Then we do as promised, it helps us gain more customers to, isn't that what business is about? Joshua will give you a call and run you through Solar Analytics and the back to base monitoring. Cheers from The iDeal Solar Team flora mehmet ★★★★★ thanks to Ashleigh Dawson for visiting us and explaining Solar to my husband and myself, he was very thorough explaining it all to us and even helped us with chasing down the appropriate finance and discussed with head office & he managed to get the deal signed and delivered, so now its been nearly a week - we had our system installed today by Scott & his team and they were very punctual, polite, hard working in the heat of the day and managed to have everything installed and up and running in 5 1/2 hrs, shown & connected me to the app and run through the safety areas of the inverters. I am so so thankful for a fantastic job well done, now to save some money in the coming months- 10/10 for Ideal Solar thanks again, Resident @ Sinnamon Park QldJanine Clelland ★★★★★ Had panels installed late Oct 2022. Having dealings with Rob & Rachel. The service and communication has been outstanding. The installation guys were professional, communicated with me all the way. The quality of their work was professional and fantastic.I can highly recommend Ideal Solar!Well done and keep up the good work!!Richard Hicks ★★★★★ Response from the ownerHi Richard, thanks for the 5 star review. Makes us happy to do another great gob and to help you out. Cheers John McCulloch ★★★★★ Cath C ★★★★★ Excellent, from start to finish.Response from the ownerHi Catherine, Thanks for the 5 Star Review. Great to upgrade your old not performing Solar to a New larger system the latest technology. Here's to no more big Power Bills. Cheers, Warren Dominic Day ★★★★★ Peter And Wendy Starr ★★★★★ From the start of the process to the end was very friendly and professional. We enquired when ideal was set up at the local markets. We were impressed and set a date for Rob to visit our home. At the start when visited by Rob everything was explained thoroughly, even though we are not very tech savvy. All the paperwork was attended to by ideal. Installers arrived promptly at 8 on the date we selected. Very professional and friendly. At the end everything was explained to us and helped bring up the app on our phone which was extremely helpful. If we have any problems they are only a phone call away. Very happy so far.Response from the ownerThanks Peter and Wendy. If you would like us to show you through the Solar Analytics after it gets a few days data, let us know. More than happy to show you the Tech stuff lol. The predictive tech on the app is great for ensuring all is working 100% and you get what you deserve. Cheers feom Rob, Warren, Paul and Andy. Great to help out another Family brad [email protected] ★★★★★ Arrived when arranged and were professional and finished the same day . Talked me through the app and how to shut down system if needed.Response from the ownerHi Brad, thanks for the great review. All the best for saving $$ in the future. Toby Wertheim ★★★★★ Excellent customer service and equally good installation. Highly recommend.Response from the ownerThanks Toby for the great review. Loved helping out your new Family. All the best for the future. Cheers Sharni Avery ★★★★★ ☆Wow☆, what a team Ideal Solar are. From the initial inquiry call all the way through to installation, Ideal Solar can not be faulted. Service and care to specific needs of the household were second to none. Many benefits having this system installed include, cost cutting electricity bills, valuation to the home, ongoing support, brilliant warranties, quality products and doing our bit for the environment. Thank you, Ideal Solar, especially Rob Vernon who took great care in the whole process. A great team to be partnered up with.Response from the ownerThanks for such a detailed great review. Always our pleasure Evan Wynne ★★★★★ Highly recommend Warren, Rob and the guys at iDeal solar. Their installation is extremely neat and tidy, the analytic software they provide you with is extremely impressive with loads of live information and the customer support from the team is outstanding as well.We couldn’t be happier with our system and installationKatrina Muller ★★★★★ Response from the ownerHi Katrina, thanks for the Review. Glad you love your new Solar Kerrie Tibbits ★★★★☆ We had a system installed after which we had an issue which was resolved by Warren and the Team they didn't hesitate to fix itResponse from the ownerHi Kerrie and Wyndham, Glad we could get you all sorted. Great to se your system now producing now at 100% output. Cheers, Warren Yarraman ShownShine ★★★★★ Very happy with Ideal solar! Outstanding customer service. Warren was fantastic and explained everything so that is was easy for us to understand. His customer service have been amazing before during and after getting our solar. Highly reccomendResponse from the ownerHi Brydie, thank you for the great review. Love looking after customers and providing After Sales Support, makes us all feel like family lol. Cheers, Warren Erika Mathieson ★★★★★ Couldn’t praise Warren and he’s team more highly at Ideal Solar. As new clients Warren has taken us step by step in the process of having our solar system connected. The system is great and with a guarantee we will no longer have an electricity bill what more would you ask for. All the men are very professional and happy to go above and beyond to get the best result. Ideal Solar are a local company and you deal with Warren and he’s team not someone overseas. Thankyou Warren and your team we are more than happy to recommend you to friends, family and neighbours Erika and Craig from Morayfield QueenslandResponse from the ownerAwesome Erika, thank you so much, just great for us to help out another Family. Do a great job, use quality products, and offer excellent customer service, and we get heaps of Business. It just makes sense really. Hope you enjoy the next 25 Years of Generating your own Power. Cheers, Warren Jason Pearce ★★★★★ Very detailed description of what I was getting for my money from the start and the install team were very professional with a neat and tidy install highly recommended.Response from the ownerThanks Jason, always our pleasure to Help yet another family out. Cheers, Warren, iDeal Solar Trevor Johnson ★★★★★ We are the neighbors of a customer. We talked to Warren at Ideal Solar as we didn't like the look of the elevated panels. They bent over backwards and moved to panels at no cost , just so they looked nicer from our house. Could not recommend Ideal Solar more, a company that really cares about customer sanctification .Response from the ownerHi TrevorThank you for the 5 Star Review. Yes, we are about ensuring everyone is Happy, easy as. As business owners we will do whatever it takes to ensure our customers (And our Neighbours in this case) are always happy. If not we will come back for FREE, its that easy. Mike Hardy ★★★★★ Awesome experience from start to finish.Fantastic solar information presented in a way for all to understand the great benefits available.Installation and follow up after service has been impeccable,Thank you Ideal solar.Response from the ownerHi Mike, thank you very much, always a pleasure to help families out. Thank you for referring your neighbour as well. Greg Campbell ★★★★★ Campbell Investment Property uses iDeal Solar on commercial investment projects. They are true to their quote and efficient in installation. Happy to recommend them.Campbell Investment Property ★★★★★ Campbell Investment Property use Ideal Solar on a number of our commercial investment properties. We're happy to recommend them.
