Getting our solar installed by iDeal Solar has been a game changer.Since installation we have seen our household monthly bill drop to a quarter of what it was! With most of our daily consumption showing we are putting more back into the grid than using!Andrew and his team offer a great service from the first meeting to installation and follow up afterwards.
Amazing Customer Service, fast and professional install, best quality panels money can buy. They are a little more expensive then some other places but the quality of the panels and inverter are unmatched.
Our experience with Andrew and iDeal Solar has been excellent. Direct and professional, Andrew provided us with factual and informative data to help us understand our system and ultimately make a decision to upgrade.Installation was a little delayed due weather, but the quality of the install in excellent.Overall a great experience and excellent system. We can see the difference in the first few weeks and are looking forward to the systems performance and savings in the years ahead.
Great Company to deal with. I had a slight problem on Friday, Josh was here Monday morning getting me back up and running. Excellent service. Thank you.
Amazing customer service. Very happy with the initial consultation, the install, and the follow ups. 1,000,000 stars! I’m a sparkie and I’ll be recommending them to my clients.
Andrew and the team have been wonderful. We are very happy with the quality installation, solar system, follow up and ongoing service we received. It couldn't have been a more easier and smoother process. Thank you Andrew⭐️⭐️⭐️⭐️⭐️
The team at Ideal Solar make the process so easy. Dealing with the team was an absolute pleasure. You feel valued and appreciated.The install was quick and professional, and I absolutely love the lay out as it’s neat.💯 would recommend.Thanks for making Solar easy!
Andrew and the team provided clear and concise details around the optimised system for our townhouse. The installation process was quick and tidy by the installer and our system has been up and running and performing well so far. Would recommend Ideal Solar to anyone needing a system.
Valuable lesson in Solar savings, follow up, and you even get incentives and will highly recommend to family and friends. Just wish I knew these guys years ago. 5 stars +
Super easy process with Andrew at ideal solar. With his Honest and informative consultations to his team of installers that are flexible and cooperative to our needs made our experience with ideal solar stress free and positive.
If you want solar, Ideal Solar is the place to go. Rob the sales guy was great and so helpful and still involved even after his part was finished. He was also the only person to actually come to our house and have a good look around rather than doing it online. The install team did a great efficient job. When it triggered some power outages in our house they sent several guys back straight away to fix it. And even when the issue wasn't due to the solar they still fixed it. The app to track your energy usage is wonderful and I'm always checking it. I highly recommend them for your solar needs.I'd just like to add that it was almost 2 years from when I first contacted them and got a quote to when I actually decided to to get solar. It was the interaction I had with Rob originally that prompted me to contact him when I finally got around to it. And he remembered me and details about my life when he came out to give me the updated quote. I'm a very happy customer!
The process from start (seeking a quote) to finish (solar on the roof up and running) was fast and smooth. Ideal solar handled everything and provided a lot of information throughout the process. Andrew was very friendly and extremely helpful.
ideal Solar provided us with a great service, throughout the process there was great communication. Andrew came to our home and helped us to decide where would it best work and on the best product that would suit our needs and would produce enough even to sell to the grid. I was happy that he let us make the choice ourselves, answer all our questions clearly and patiently. The crew that did the installation were efficient and professional. They came early and on the date, with no delays, and at No Extra Cost they moved our antenna to a different spot and out of the way. We are very happy to recommend ideal Solar to anyone. Thank you.
iDeal Solar provided us with honest and genuine service, throughout the process of replacing our old broken system with a new one. Rob also connected us with a provider for a ducted A/C system and helped compare quotes for us to get best value for our money. He will analyse and explain your power usage, and provide advice and help to keep cost down. We are very happy to recommend iDeal Solar.
If you are looking at solar please consider Ideal solar for the following reasons. The moment I contacted Ideal solar I found them to be very professional and knowledgeable about their products / brands they sell and endorse. This is a company you can trust who stand behind what they promise in particular their Power bill guarantee.Our system was installed in November 2022 they were prompt and the install was completed in a very professional manner. Unfortunately when our bill arrived months later is was disappointing to see what was promised the system didn’t deliver. After expressing my frustration and dissatisfaction to Ideal solar to have this rectified, I was told you have the Power bill guarantee in place so you have nothing to worry about. Andrew the owner personally called and set up an on-site appointment with us to discuss where things went wrong and honour what they promised moving forward. I can honestly say our system has been altered to achieve what was promised at NO EXTRA COST. Please don’t look at this as a negative, I am simply saying there is companies like Ideal solar who stand behind what they say they do, so as a consumer or potential consumer forget all the confusion with cheaper alternatives advertising on tv deal with a company you can trust and who value their customers. And no I don’t work for or have any interest in Ideal solar.One truly happy customer whom I will happily recommend to others.ThanksCraig J
thanks to Ashleigh Dawson for visiting us and explaining Solar to my husband and myself, he was very thorough explaining it all to us and even helped us with chasing down the appropriate finance and discussed with head office & he managed to get the deal signed and delivered, so now its been nearly a week - we had our system installed today by Scott & his team and they were very punctual, polite, hard working in the heat of the day and managed to have everything installed and up and running in 5 1/2 hrs, shown & connected me to the app and run through the safety areas of the inverters. I am so so thankful for a fantastic job well done, now to save some money in the coming months- 10/10 for Ideal Solar thanks again, Resident @ Sinnamon Park Qld
Had panels installed late Oct 2022. Having dealings with Rob & Rachel. The service and communication has been outstanding. The installation guys were professional, communicated with me all the way. The quality of their work was professional and fantastic.I can highly recommend Ideal Solar!Well done and keep up the good work!!
From the start of the process to the end was very friendly and professional. We enquired when ideal was set up at the local markets. We were impressed and set a date for Rob to visit our home. At the start when visited by Rob everything was explained thoroughly, even though we are not very tech savvy. All the paperwork was attended to by ideal. Installers arrived promptly at 8 on the date we selected. Very professional and friendly. At the end everything was explained to us and helped bring up the app on our phone which was extremely helpful. If we have any problems they are only a phone call away. Very happy so far.
☆Wow☆, what a team Ideal Solar are. From the initial inquiry call all the way through to installation, Ideal Solar can not be faulted. Service and care to specific needs of the household were second to none. Many benefits having this system installed include, cost cutting electricity bills, valuation to the home, ongoing support, brilliant warranties, quality products and doing our bit for the environment. Thank you, Ideal Solar, especially Rob Vernon who took great care in the whole process. A great team to be partnered up with.
Highly recommend Warren, Rob and the guys at iDeal solar. Their installation is extremely neat and tidy, the analytic software they provide you with is extremely impressive with loads of live information and the customer support from the team is outstanding as well.We couldn’t be happier with our system and installation
